The Furniture Inspection Company
We offer independent, expert furniture inspections designed to support your dispute.
Our comprehensive reports provide clear, credible evidence to strengthen your position and help you achieve the result you’re entitled to
Independent Furniture Inspection & Expert Reports for Disputes. Section 75 Claims and CPR 35 Court Compliant Reports
We are an independent team of highly experienced furniture inspectors, providing accurate, impartial furniture inspections and professional expert reports throughout the UK, Scotland and Ireland. Our reputation is built on delivering clear, evidence-based. assessments that clients, solicitors, section 75 and courts can rely on.
With extensive knowledge of furniture manufacturing standards, consumer rights legislation and the evidential requirements for legal proceedings, we specialise in supporting Section 75 claims, consumer disputes and CPR 35-compliant expert witness reports for court proceedings.
Every inspection is conducted thoroughly and objectively, with meticulous attention to detail. We identify manufacturing faults, defects, quality concerns and issues relating to durability, workmanship, fit for purpose and compliance with expected standards. Our detailed reports provide clear, independent evidence to support your claim and help strengthen your position.
Whether you are seeking a refund, resolving a dispute with a retailer, pursuing a finance claim or preparing for court action, we provide the professional expertise and reliable documentation needed to support your case.
We pride ourselves on delivering a friendly, transparent and professional service, ensuring every client receives independent advice, expert analysis and the highest standard of support throughout the inspection process.
How can we help you?
- Prepare an independent expert witness report
- Engage directly in discussions with retailers, manufacturers and insurers regarding your case
- Secure full complaint records and related data from relevant systems using Freedom of Information requests
- Deliver a complete, organised final case file directly to you
- Generate an accredited laboratory report following professional furniture assessment
- Offer support when filing small claims or legal proceedings against retailers
Our services at a glance
We offer three clear service packages tailored to your needs and budget. Our Bronze package includes a detailed virtual inspection, ideal for an initial assessment from the comfort of your home. Silver provides a thorough in‑person visual inspection, where our expert visits to examine the furniture directly. For the most comprehensive support, our Gold package features an in‑person inspection with an in‑depth analysis of the item’s condition, plus additional guidance and extra assistance to fully support your case.
Bronze package
Our Bronze package is designed as a convenient and cost‑effective solution, priced at just £150 + VAT. It includes a detailed virtual inspection, where you simply share clear photos, videos, and any relevant details about your furniture and the issues you have experienced. Our qualified experts will carefully review all the information provided, assess the condition and any apparent faults, and deliver a structured report with our professional findings and initial opinion. This option is perfect if you want a clear, expert assessment without the need for an on‑site visit, offering you great value and a solid foundation for your case.
Silver package
Our Silver package is priced at £300 + VAT and offers a thorough, hands‑on assessment carried out at your location. A qualified inspector will visit to conduct a detailed visual examination of your furniture, carefully checking its construction, materials, finish, and overall condition, while noting any defects, damage, or signs of poor workmanship. This in‑person review allows for a far more precise assessment than a virtual check, and you will receive a comprehensive report detailing our findings, which serves as reliable evidence to support your complaint or claim with retailers, manufacturers, or insurers.
Gold package
Our Gold package is priced at £500 + VAT and represents our most comprehensive level of service. It includes a full in‑person visual inspection, where our expert will examine your furniture in detail, looking closely at its structure, materials, and build quality to identify any faults or issues. Going beyond a standard assessment, we carry out a deeper analysis of the problems found, explain their likely causes, and provide extra practical help and guidance to strengthen your position. You will receive a detailed, professional report plus additional support to help you present your case effectively to retailers, manufacturers, or insurers, giving you the best possible chance of a successful outcome.
Contact us
If you would like to discuss our services, get further details, or book your inspection, please do not hesitate to get in touch. You can reach us by phone or email, and our friendly team will be happy to answer your questions, explain our packages in full, and guide you through every step of the process.
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Contact
Office hours
Monday – Friday
9am – 5pm