
Kitchen inspection
Our kitchen inspections provide an independent assessment of build quality, cabinet construction, worktop finish, appliance fit, joinery, and compliance with safety standards. We identify faults such as poor alignment, material defects, incorrect specifications, or damage, and document every detail in a formal report. This evidence is fully accepted for Section 75 claims, Chargeback requests, retailer disputes, and court proceedings.
Kitchen Fault Diagnosis
Expert Kitchen and fault diagnosis
At The Furniture Inspection Company we provide a professional kitchen and installation fault diagnosis service for consumers seeking clear, independent answers regarding kitchen quality and performance concerns. Our business-to-consumer service covers a wide range of kitchen units, worktops, joinery, appliances, hardware, surfaces, materials, and installation workmanship.
When a kitchen develops faults, defects, or signs of premature wear, identifying the root cause is essential. Our experienced inspectors can determine whether an issue stems from a manufacturing defect, material failure, poor installation, workmanship problems, transportation damage, delivery handling, environmental conditions, or normal wear and tear.
Our inspections provide an independent assessment of the condition of the kitchen and identify the likely cause of any reported defects. By examining the construction, joinery, fittings, surfaces, materials, and installation standards, we can provide a clear understanding of why a fault has occurred and whether it is consistent with manufacturing defects, material failure, incorrect fitting, misuse, accidental damage, or expected performance characteristics.
Independent Professional Reporting
Our fault diagnosis service provides clear, evidence-based findings to help consumers understand the cause of problems affecting their kitchen. We offer impartial assessments that can assist with discussions involving retailers, manufacturers, warranty providers, insurers, and finance companies.
Each inspection is carried out with professionalism and attention to detail, ensuring that all relevant factors are considered before a conclusion is reached. Our reports clearly explain the nature of the fault, its likely cause, and whether the issue is related to manufacturing quality, material performance, installation standards, consumer use, or other external influences.
Whether you are experiencing issues with cabinet alignment, worktop damage, door operation, surface finish, appliance fit, or structural integrity, The Furniture Inspection Company can provide an expert diagnosis and practical guidance to help resolve your concerns.

Coating Test
We test colour stability against light, rubbing and cleaning to BS EN ISO 105‑B02 and BS EN ISO 105‑X12, preventing fading or transfer.

Joint & Structural Integrity
We test cabinet construction and load‑bearing performance to BS EN 14749 and BS EN 16122, ensuring units remain rigid and safe in daily use.

Stain & Chemical Resistance
We test resistance to food, oils and cleaning agents to BS EN 12720 and BS EN 438‑2, ensuring easy maintenance.

Formaldehyde Emissions
We verify emission levels comply with safety limits to BS EN 13986 and BS EN 717‑1, ensuring safe indoor air quality.

Water & Moisture Resistance
We evaluate resistance to humidity, spills and cleaning water to BS EN 318 and BS EN 14749, avoiding swelling or delamination.

Abrasion Resistance
We measure surface wear resistance to BS EN 438‑2 and BS EN ISO 12947‑2, confirming the finish does not degrade prematurely.
